As this purchase has been made through the distance selling regulations you are entitled by law to cancel this order within 14 working days. We must receive the item back within 14 days for you to qualify for a refund.
If for any reason you are not happy with your purchase we will give you a full refund (exclusive of shipping charges) and you must notify us by email or telephone of an intent to return goods within 14 days after you have received the item.
Items must be returned fully insured for the price paid, in the same condition as dispatched, in the original packaging, without any alterations, tampering, unauthorised testing or damage. Please also include your sales receipt.
Returns or credits will be processed within 14 days of receipt and inspection of item(s). We will confirm receipt of the returned item(s) and completion of the refund by email.
Return postage will be paid by the buyer.
Please note that we will only post items to the address listed with PayPal.
International returns will need to be clearly marked as "Returned Goods No Tax Due", with a code of 97060000 for antique items this needs to be printed clearly on the package. Failure to do so will result in an import duty charge, which will be deducted from any refund amount, the parcel will be delayed and may be returned to sender by the courier if the duty remains unpaid by the sender.
Please ensure that all items are fully insured on their return so if the unlikely event they do go astray a claim can be made.
